Shipping policy

At DryA., we prepare every order with the utmost care to ensure it reaches you in the best possible condition.

1. Shipping Destinations

We currently ship within Switzerland as well as to many international destinations.

Available countries, shipping costs and any applicable taxes are automatically displayed during checkout according to your delivery address.

2. Order Preparation

Orders are generally prepared and dispatched within 1 to 3 business days after payment has been confirmed.

Orders placed during weekends or public holidays are processed on the next business day.

3. Delivery Times

Delivery times are provided for guidance only.

As a general indication:

  • Switzerland: 2 to 4 business days
  • Europe: 3 to 6 business days
  • Asia-Pacific: 5 to 10 business days

These delivery times may vary depending on the destination, customs clearance procedures or the carrier.

4. Shipping Costs

Shipping costs are calculated automatically at checkout according to the destination country.

Whenever free shipping is available, this will be clearly indicated before you confirm your order.

5. Order Tracking

Once your order has been dispatched, you will receive an email containing tracking information whenever available.

You may also track your order through your customer account where this feature is available.

6. Taxes and Import Duties

Depending on your delivery country, taxes, customs duties or administrative fees may apply.

Where these charges are included in the displayed price or collected during checkout, this will be clearly indicated at checkout.

In all other cases, these charges remain the responsibility of the recipient in accordance with local regulations.

7. Delivery Delays

Although we make every effort to meet the estimated delivery times, they remain indicative only.

DryA. cannot be held responsible for delays attributable to the carrier, customs authorities, force majeure or any circumstances beyond our reasonable control.

8. Lost or Damaged Parcels

If your parcel arrives damaged or appears to have been lost in transit, please contact us as soon as possible at contact@drya.ch.

We will take the necessary steps with the carrier to provide you with the most appropriate solution.